We just wanted to say a huge thank you to all our lovely guests who have allowed us to transfer their deposits to new dates in the future – this has helped us immensely during these unprecedented times and we are very grateful for your support.
We cannot wait to welcome you back as we have missed each and every one of you. At this early stage safety is our number one priority and we will be taking small steps initially. Therefore, we can only welcome guests who have their own toilet and showering facilities as our washrooms will remain closed.
We understand that this will be disappointing for some and it is not a decision we have taken lightly. We always place great importance on the cleanliness of our facilities, the safety of our guests and the quality of your holiday experience in normal times. Given the enhanced frequency and duration of cleaning requirements and risks involved to both our valued customers and our team we have taken this difficult decision to put everyone’s safety before the financial benefit of the business.
On site there are some changes to ensure we meet government guidelines and social distancing measures; our priority is the safety of our guests and staff members.
We are therefore only able to open our hard standing and fully serviced pitches for touring caravans, motorhomes and trailer tents or other units with their own facilities. Our laundry room (one booking in at any one time and use the honestly box provided) water taps, toilet waste disposals and recycling points are operational but ask you to maintain social distancing at all times and use the hand sanitiser provided.
As always we accept bookings for couples, family and friends, at this time. However, no group bookings of more than 6 people (government guidelines) will be accepted. Due to social distancing we are going to have to say no to day visitors, please only bring the guests you have booked in.
We do know that there will be initial teething problems as this is new for all of us but we will do our very best to get it right. We will of course keep refining and renewing our ways of working in line with government guidelines and keep you updated of any changes in advance.
So what you can expect from us when we re-open:
If you have any specific questions that we have not covered above then please drop us an email at: firstname.lastname@example.org and we will get back to you.
We absolutely can’t wait to welcome you back to Briarfields; we hope the above measures will give you the confidence to stay with us knowing we are doing our upmost to keep our lovely guests safe. We have just been awarded our “We’re Good To Go” from Visit Britain.
Take Care and Best Wishes,
Scott & Jo
Our office, reception, and caravan park are temporarily closed in line with government guidance.
We are busy maintaining the park along with home schooling 3 children so if you need to get in touch please contact us via email: reception@ briarfields.net.
Following the Prime Minister’s announcement on Sunday 10th May, it would appear that we may be able to re-open early July. (We understand this is subject to the ‘R’ number being below 1). We are awaiting further details and will keep this page updated as things become more clear.
We are really missing all our wonderful guests and can’t wait to welcome you back when its safe to do so!
It is with incredibly heavy hearts that we taken the very difficult decision to temporarily close our park from Sunday 22nd March, until the government advise it is safe for people to travel again.
We are listening to our hearts; if we all stand together we will get through this extremely difficult time together. We have not been ordered to close but we both feel that it is the right thing to do for our country in the battle against COVID-19. We must all play our part in trying to reduce non-essential travel and social distancing to protect our NHS and support services.
Earlier this week, our wonderful team were all facing being laid off. We cannot tell you how relieved we were to find out on Friday that our team’s jobs will be protected. In the past month we have had hundreds of cancellations, following a winter of improvements, upgrades and site repairs. We know it’s going to be a struggle to continue paying our bills but we are very determined to get through this.
We would like to thank each and every one of our valued customers for your co-operation and patience at this uncertain time.
Our business insurance does not cover us for loss of earnings because COVID-19; it is not on any insurers’ list of diseases. The financial burden for us is enormous.
We are asking our wonderful customers not to ask for refunds, but to defer holidays to later in the year, move to 2021 or hold balances as credits for future use.
We cannot put into words just how sad we are about closing our park but send each and every one of you our very best wishes and ask you to look after each other.
Scott & Jo Sanderson and all the Briarfields team!
For now we won’t be able to answer phone calls but ask you to email any questions or concerns you may have to email@example.com and we will get back to you as soon as possible.